Shipping & Returns

Prices, shipping costs, return costs

All prices are final prices plus shipping costs. According to § 19 UStG VAT is not shown in the invoice and in prices of the products in the online shop.

For deliveries within Germany and for deliveries to all other countries, we offer the following payment options, unless otherwise stated in the respective product presentation in the offer.

Prepayment per

  • Transfer

Payments by bank transfer go to:
Christoph Glanemann
Volksbank Greven eG
IBAN: DE83400612380035893400
BIC: GENODEM1GRV

  • PayPal

Payments via Paypal go to the following Paypal address:
crudus@web.de



Shipping costs within Germany:

The dispatch within Germany takes place either as a letter by the German post or as a package by Hermes.

When shipping within Germany, the shipping costs may vary depending on the selected goods and the combination of different goods. Since it is not possible to list all combinations and their shipping costs individually, I refer you to the fact that the calculation of the exact shipping costs can be seen in the shopping cart. For this a definite order does not have to be made. It is sufficient if you place the goods in the shopping cart and you specify your delivery address in advance.



Nevertheless I list below an overview, which gives an insight into the shipping costs, if one or more articles of the same kind are ordered. The shipping costs for combinations of different goods are calculated as mentioned above, in the shopping cart for the individual product selection of the customer.

Examples:

1-3 concert tickets: € 0.70 as uninsured letter with the German Post.

4-9 concert tickets: 0.85 € as uninsured letter with the German Post.

10-100 Concert Tickets, 1-2 CDs, 1-4 MCs, 1-4 Vinyl 7inches, 1-2 DVDs, 1-4 Literature Magazines: 2.00 € as uninsured letter with the German Post.

3-4 CDs, 5-8 MCs, 5-8 vinyl 7inches, 1 limited edition of the literary magazine, 3-4 DVDs, 5-8 literature magazines, 1 T-shirt: 3,00 € as uninsured letter with the German Post.

From 5 CDs, from 9 MCs, from 9 vinyl 7inches, from 2 limited edition of the literature magazine, from 3 DVDs, from 9 literature magazines, from 2 T-shirts, from 1 vinyl LP: 5.60 € as insured Hermes package.

From an order value of 50 €, the delivery is free of charge as insured Hermes package.

In case of cancellation, the customer bears the return costs.


Shipping costs to all countries except Germany:

The shipment is made by Deutsche Post / DHL.

Goods under 500g: 8 €

Goods from 501g to 1000g: 12 €

Goods from 1001g to 2000g: 24 €

Goods from 2000g to 31KG: 48 €

Additional information:

Damage in transit must be complained to the supplier immediately upon receipt of the goods. They then inform us about detected transport damage. If you want to return the goods, please inform us in advance by e-mail or telephone. Please note that we can not accept unfree shipments.


Pick up the goods from us

A pick-up is possible at any time, additional fees are not incurred for the provisioning service.


Delivery times within Germany:

The delivery time for a standard package delivery is about 2-3 working days after receipt of payment.


Delivery times outside Germany:

The delivery time for shipments outside Germany is about 5-30 working days after receipt of payment. The delivery time for shipments within the EU is about 5-10 working days.
Please note that in the case of cross-border deliveries, additional duties, such as customs duties, may be incurred by you.


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